The Embassy Suites Bed Questions

Who makes the bed?

The Embassy Suites Bed is manufactured exclusively for Embassy Suites Hotels and is sold as a mattress and box spring set. It is a plush top mattress - 11.25 inches high with a 9 inch high box spring.

How can I purchase the bed?

The Embassy Suites Bed may be purchased online at the Embassy Suites Home Collection store or by calling our Concierge Service Representatives toll free at 800-764-9945.

What are the shipping costs?

Shipping is $225 to most locations in the Continental U.S. For shipping rates to Canada or outside of the Continental U.S., please call toll free at 800-764-9945.

What is the delivery time frame?

Delivery times will vary based on your area. Delivery to most U.S. locations takes approximately 4-6 weeks.

What if I don’t like the bed?

We are sure that you will love your Embassy Suites Bed. The bed is made for your order and can not be returned.

Can I purchase the mattress only?

You may certainly request the mattress only. We recommend placing the mattress on a firm surface such as a platform bed.

Can I purchase The Embassy Suites Bed in a retail bed store?

The Embassy Suites Bed is made exclusively for Embassy Suites and is available at the Embassy Suites Home Collection store.

Does the bed have a warranty?

Yes, the bed carries a 10 year manufacturer’s warranty for defects in workmanship.

Does the bed have any latex foam?

The Embassy Suites Bed is not made with latex foam.